1. Introduction

One Stop Academy ("Academy," "we," "our," or "us") values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

• Visit our website

• Submit an inquiry or consultation request

• Apply for enrollment

• Enroll in our programs

• Contact us by phone, email, or online forms

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect information including:

• Full name

• Email address

• Phone number

• Mailing address

• Date of birth (if required)

• Emergency contact information

• Educational background

• English proficiency information

• Payment information

• Documents submitted during enrollment

• Messages or inquiries

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of visit

• Referral websites

• General geographic location

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule consultations

• Process enrollment

• Deliver educational services

• Verify student identity

• Communicate about classes and schedules

• Process tuition payments

• Provide student support

• Improve our website

• Maintain school records

• Comply with applicable laws and regulations

With your consent, we may also send newsletters, school updates, or promotional materials. You may opt out at any time.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary with:

• Payment processors

• Website hosting providers

• Email service providers

• Technology vendors supporting school operations

• Government agencies when required by law

• Accrediting or regulatory agencies, when applicable

All service providers are expected to maintain appropriate confidentiality and security standards.

5. Student Records

Educational records are maintained in accordance with applicable laws and school policies.

Only authorized personnel have access to student records.

Information may be disclosed only when:

• Authorized by the student

• Required by law

• Necessary for regulatory compliance

• Required by governmental agencies

6. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance

• Remember user preferences

• Analyze website traffic

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Loss

• Misuse

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide educational services

• Meet legal obligations

• Maintain required school records

• Resolve disputes

• Enforce agreements

Records may be retained for longer periods when required by applicable law or regulatory agencies.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of certain information

• Withdraw consent for marketing communications

• Request copies of information you have provided

To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites.

Users should review the privacy policies of any third-party websites they visit.

11. Children's Privacy

Our services are primarily intended for adults and eligible students.

We do not knowingly collect personal information from children under the age of 13 without appropriate parental consent, where required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting to this website unless otherwise stated.

We encourage users to review this page regularly.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

One Stop Academy – ESL Language School

Address
108-14 72nd Avenue, Suite 1A
Forest Hills, NY 11375

Phone
(516) 519-0055

Email
support@onestopacademy.org

Website
www.onestopacademy.org

Office Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed